Event: 22nd December 2015, Montreal
Dr Kass was invited by the President and Executive Director of McGill University Health Centre (MUHC), Mr Normand Rinfret, on a tour of the MUHC’s newest and largest facility, the Glen site, which Mr Rinfret personally conducted. The MUHC is a teaching hospital and one of the largest medical institutions in Canada.
The 1.3 BCan$ Glen Site is a brand new facility, only very recently inaugurated on 21st June 2015. Located close to the heart of the city of Montreal, this newest addition to the MUHC is one of the most innovative academic health centres in North America. It currently comprises five of the hospitals of the multi-hospital MUHC institution, including a children’s hospital, a chest institute, a cancer centre, an academic eye centre and a research institute.
With a strategic vision of excellence they have integrated health care, research, and teaching on a whole new level. Boasting custom-built facilities and state-of-the-art equipment, they are pushing the boundaries of innovation for the current generation and those to come.
The hospital was designed to serve the patient in an environment conducive to nurturing healing. Each and every patient is provided with a single room, with more than adequate facilities and comforts for both the patient and supporting family members. A large central display serves both the patient and hospital staff: providing entertainment and communications utilities for the patient and family on the one hand, and medical status data to support the nurses and doctors, on the other hand. A sofa that can be opened to a bed as well as an easy chair, enables family members to visit and even stay overnight quite comfortably. A whiteboard for the patient or family to note questions or give feedback to the hospital staff ensures that no need is forgotten. Moreover, nursing stations are optimally situated to be close to all beds under their care.
The visit covered most of the facilities of the large and impressive complex: Mr Rinfret explained to Dr Kass how each service area was based on careful research to ensure fast and efficient work whether surgical intervention, testing samples, serving a meal or providing staff, patients, and visitors with more than adequate resources covering almost all their foreseen needs. Able to compare with several other similar institutions around the world that he already visited, this one stood out to Dr Kass as being by far as the most excellent!